- What is shipping rate?
$7.95 flat rate U.S. shipping (via USPS First Class or Priority Mail). We just started shipping internationally to Canada, the U.K. and Australia, as well! United Kingdom shipping is $22 if under 2 pounds, and $30 if over 2 pounds. Canada shipping is $25 flat rate.
- What is your return policy?
All sales final due to the donation-based nature of our products. We want you to be happy with your order so please contact us if you have any questions or concerns about your purchase.
- When will my order ship?
Some of our products are made to order while some are already in stock...so it could take approximately 2 weeks depending on the product. We want to get you your order as soon as possible while maximizing contribution to the charity so thank you in advance for your patience!
- How can my organization get involved with The Shop Forward?
Contact us at support@TheShopForward.com if you are involved with a non-profit organization that would like to partner with The Shop Forward.
- Is The Shop Forward hiring?
Our team is growing and we are always on the lookout for awesome new people to add value to our mission and growing business! If you want to work with us....email your resume and why you think you could add value to our team at firstname.lastname@example.org! We won't be able to respond to every email, but we will keep your email and resume on file if an opportunity comes up!